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Customer Service

If you need assistance, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call our toll-free number 1-800-854-8669. 

Return Policy

Payne Publishers guarantees your satisfaction. If you are not 100% satisfied with your purchase, you may return any item within 30 days of receipt. Mail your return in a prepaid method to: Payne Publishers, Inc. 8707 Quarry Road Manassas, VA 20110 You will be credited in the same form as your original payment, less original shipping charges. Exchanges must also have an RA number and must be sent prepaid to: Payne Publishers, Inc. 8707 Quarry Road Manassas, Virginia 20110 Exchanges will be credited/charged any difference in price including additional shipping charges involved. Damaged goods must be reported within 7 days of receipt. Please call 1-800-854-8669 to receive your RA and instructions. A pickup will be issued and you will not be charged for any additional shipping costs.

Privacy Policy

We respect your privacy. All information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.